Subscription Tech Support

Never Worry About Tech Issues Again

Get ongoing tech support with our subscription plans. Priority service, regular maintenance, and unlimited remote support for your home or business.

Professional tech support for North Jersey homes and businesses

Benefits

Why Choose Subscription Tech Support?

Get consistent, reliable tech support that keeps your systems running smoothly

Priority Support

Jump to the front of the line with priority scheduling and faster response times for all your tech issues.

Unlimited Remote Support

Get help whenever you need it with unlimited remote support sessions included in all plans.

Regular Maintenance

Proactive system maintenance to prevent issues before they happen, keeping your tech running smoothly.

Cost Savings

Save money compared to one-off service calls with predictable monthly pricing and included services.

Business Continuity

Minimize downtime with quick response times and proactive monitoring of your critical systems.

Local Expertise

Jorge's decade of experience with enterprise systems at Newark Airport, now applied to personalized North Jersey service.

Tech Support Subscription Plans

Choose the plan that fits your needs and budget

Home Support

Perfect for families and home offices

$ 49
per month
  • Unlimited remote support
  • 1 on-site visit per quarter
  • Priority phone and email support
  • Software updates and maintenance
  • Network optimization
  • 20% off additional services
Most Popular

Small Business

Ideal for small businesses (1-10 employees)

$ 149
per month
  • Unlimited remote support
  • 2 on-site visits per month
  • Next business day response guarantee
  • Network monitoring and maintenance
  • Security system support
  • Monthly system health reports
  • 30% off additional services

Enterprise

Comprehensive support for larger businesses

$ 299
per month
  • Unlimited remote and on-site support
  • Same business day response guarantee
  • Dedicated support contact
  • 24/7 emergency support available
  • Complete network management
  • Security monitoring and updates
  • Custom service agreements
  • 50% off additional services

Subscription Support FAQs

Common questions about our ongoing tech support plans

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time with 30 days notice. No long-term contracts or cancellation fees.

What counts as remote vs on-site support?

Remote support includes software troubleshooting, configuration help, and guidance over phone/screen sharing. On-site visits are for hardware installation, network setup, and hands-on repairs.

What are your support hours?

Jorge provides support evenings and weekends while working his full-time position at EWR. Response times are guaranteed within the next business day, with most issues resolved evenings or weekends when convenient for you.

What if I need more visits than my plan includes?

Additional visits are available at discounted rates (20-50% off depending on your plan). We'll always discuss any extra costs before proceeding.

Is there a setup fee?

No setup fees! Your first month includes an initial assessment and optimization of your current systems at no extra charge.

What areas do you serve?

We serve all of North Jersey including Essex, Hudson, Bergen, Passaic, Union, and Morris counties. Travel fees may apply for areas outside our primary service zone.

Ready for Peace of Mind Tech Support?

Join dozens of North Jersey families and businesses who trust AJL Tech NJ for reliable, ongoing tech support.